Last updated: December 2025
These Terms govern the Client's use of the Service subscription and constitute a legally binding agreement between the Client and Entryscope. By confirming their identity and checking the appropriate box in the system, the Client agrees to these Terms and expressly commits to comply with all the provisions set forth herein. If the Client accepts these Terms on behalf of a legal entity, they confirm to Entryscope that they have the necessary authority to do so.
1.1. The Services are defined as the software as a service (SaaS) platform provided by Entryscope, designed to offer comprehensive data analysis and insights with a special focus on security. The Services include features such as real-time data monitoring, advanced analytics, and customizable reports, or any related professional services provided by Entryscope. Entryscope may, at its discretion, modify or remove relevant Services as needed.
1.2. The provision of Services may involve restricted access data collection analysis:
The Provider shall provide the Services described in Annex 2 (Service Description) to the extent specified in the applicable Order Form / Annex 3 (Pricing and Order Form). Annex 2 and Annex 3 are integral parts of this Agreement. Only those Service components marked as 'active' or otherwise identified in the Order Form shall be deemed purchased Services under this Agreement.
The Services are subject to the Service Level Agreement. This SLA defines the availability commitments, support response times, and the mechanism for Service Credits. In the event of a resale model, the SLA standards apply to the End Customer's instance, but any financial remedies (Service Credits) shall be issued solely to the direct counterparty (Reseller) of the Provider.
2.1. Support is provided during regular business hours via Entryscope contact details.
3.1. Entryscope undertakes to store analyzed data during the provision of Services and for no longer than one calendar year after the Services have been provided.
4.1. The Client agrees to comply with applicable laws and these Terms.
4.2. The Client agrees not to compete with Entryscope.
4.3. The Client ensures that only authorized employees or representatives of the Client can use the Services and will not grant access to other persons.
4.4. The Client authorizes Entryscope to perform security data analysis based on IP addresses and other data provided by the Client.
4.5. The Client will not use the Service infrastructure directly or indirectly for any attacks, hacking, or other illegal activities, including those that violate intellectual property and copyright laws, and will not place an undue burden on the Service.
4.6. The Client may not access information in the Service infrastructure that they are not authorized to access or that is not publicly available. If you access any information you are not entitled to see, you must immediately notify Entryscope and destroy all copies of such information.
4.7. The Service is continuously improved and developed, and as such, may exhibit certain imperfections or inconsistencies. These inaccuracies or discrepancies will be addressed upon notification from the Client via email at [email protected]. Entryscope will make every reasonable effort to resolve these issues within a reasonable timeframe.
4.8. The service is in an early development stage and may, on occasion, experience temporary outages or brief service interruptions. In light of this, the Client understands and agrees that such episodes do not constitute a breach of contract terms and do not entitle the Client to request discounts, compensation, or other financial concessions. Entryscope will make every reasonable effort to reduce the frequency and duration of outages but cannot guarantee their complete absence.
4.9. The Client agrees that Entryscope may use the Client's company name as a client in both internal and external communications unless the Client explicitly restricts such use in writing.
5.1. The Client acknowledges that the Service and certain other materials are confidential as defined in these Terms. Confidential information of the parties includes any information related to the Service or Entryscope's business that may be considered confidential or proprietary.
5.2. Providing Support may require the exchange of confidential information between the Client and Entryscope. The recipient may use the confidential information only for the purpose for which it was provided and disclose it only to authorized employees or partners, subject to confidentiality terms.
5.3. Confidential information does not include information that was lawfully known to the recipient, publicly disclosed, or lawfully obtained from a third party without confidentiality obligations.
6.1. For the purpose of providing the Services, Entryscope may process personal data on behalf of the Client. In such cases, both parties must comply with the Data Processing Agreement, which the parties will enter into separately.
7.1. Entryscope retains all intellectual property rights related to the Services, including any modifications or improvements made during the provision of the Services.
7.2. These Terms do not grant the Client any ownership rights, licenses, or usage rights, except for the rights explicitly defined in these Terms, which Entryscope may revoke.
7.3. The Client agrees to comply with applicable laws and international treaties, not to attempt reverse engineering, decompiling, or discovering and using the source code of the Services during or after the provision of the Services, and to inform Entryscope of any potential intellectual property rights violations.
8.1. Entryscope is not liable for any direct, indirect, incidental, or consequential damages arising from or related to the Services. The Services are provided "as is" without any additional enhancements, and without any warranties, either express or implied.
9.1. This agreement becomes effective upon acceptance of the Terms. Either party may terminate the agreement by giving the other party notice at least 30 days in advance.
9.2. Entryscope reserves the right to change these Terms at its discretion. The new version of the Terms automatically replaces the previous one, with the Client being offered to check the appropriate box in the system, thereby confirming their agreement with the updated Terms.
9.3. The specific description of the Service subscription plan, including the scope of services provided, functionality, access levels, and any additional terms related to the use of the Services, is defined and confirmed in a separate written agreement. This agreement also specifies the payment terms, including payment frequency, amounts, methods of payment, and any associated fees or additional financial conditions. Furthermore, this agreement confirms the list of authorized representatives of the Parties, who have the authority to represent the Parties in all matters related to their cooperation under these Terms.
9.4. In the event of any disputes regarding the Terms or the interpretation of their content, the Lithuanian text shall take precedence.
A party is not responsible for the failure to fulfill obligations due to force majeure circumstances if reasonable efforts were made to fulfill the obligations.
11.1. These Terms are governed and interpreted in accordance with the laws of the Republic of Lithuania. Any disputes arising from or related to these Terms will be resolved exclusively by the Vilnius Commercial Arbitration Court.